Catering Industry Solutions

Provide full-process customer operation services for catering enterprises; services cover "marketing notifications, queue waiting notifications, member fission, coupon collection"

Provide one-stop customer dining operation services

One-stop catering industry solutions to help catering enterprises achieve digital operation and serve a wide range of customers

Dependent on customer initiative

Dependent on customer initiative

To get customers to use online catering services, rely on customers actively following official accounts

Difficult member conversion

Difficult member conversion

The steps to register as a member are cumbersome, and the member conversion rate is low

Missing on-site calls

Missing on-site calls

Customers must wait at the store for calls, and may miss on-site call notifications

Untimely customer care

Untimely customer care

Untimely care at key nodes leads to low customer evaluation of dining experience

Direct catering service

Direct catering service

Using 5G standard rich media communication technology, catering interactive services and activity information can reach customers directly without requiring them to follow official accounts or use other apps

Customer base accumulation

Customer base accumulation

Non-member users can quickly become members through multi-path guidance, helping merchants accumulate customer base

Key node care

Key node care

Provide timely care at key nodes such as holidays and post-meal follow-ups, and promote repeat visits with preferential feedback

Direct call queuing

Direct call queuing

Call messages are sent directly to customers' phones via SMS, eliminating the need for on-site queuing. Users can complete reservations with one click, and merchants can monitor dining traffic in real time

Better communication at every stage of the customer journey

Protect customer accounts

Protect customer accounts and information from fraud at all stages from registration to purchase

Provide additional security protection for shoppers when using the platform to prevent fraud and account takeover. Implement two-factor authentication to verify identity through preferred channels such as SMS, chat apps, voice, push notifications, or mobile identity.
Protect customer accounts

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