Retail Industry Solutions

Help enterprises become intelligent businesses through digital transformation, improve overall efficiency and customer satisfaction, and further enhance brand value and core competitiveness

Empower the Retail Industry, Open a New Chapter in Communication Digital Transformation

Improve brand value and core competitiveness, precise marketing promotion timely reach, improve overall efficiency and customer satisfaction

Difficult Member Information Collection

Difficult Member Information Collection

Large number of official WeChat followers, low proportion of members, difficult to guide binding

Lack of Effective Reach Channels

Lack of Effective Reach Channels

No effective channels to reach customers for store guidance and existing customer marketing

Poor Customer Stickiness

Poor Customer Stickiness

Low customer loyalty to the brand, no stickiness formed, easy to lose customers

Low Internal Communication Efficiency

Low Internal Communication Efficiency

Low communication efficiency for supply chain information changes, meeting notifications, etc.

WeChat Member Binding

WeChat Member Binding

New customers can bind as members by replying with phone numbers after following the official WeChat account. SMS verification ensures the validity of information binding. Dialog box replies are fast and convenient with higher binding rates.

Promotional Activities

Promotional Activities

During promotional activities such as new product launches and store anniversary events, transmit new product information and discount information to customers via SMS to stimulate their purchase desire.

Member Care

Member Care

Send care and reminders to customers during holidays, member birthdays and other occasions to guide them to store consumption, notifying customers via SMS and WeChat template messages.

Market Research

Market Research

Send market research to customers via SMS and conduct surveys on customer needs and satisfaction through SMS interaction.

Better Communication at Every Stage of the Customer Journey

Protect Customer Accounts

Protect customer accounts and information from fraud at all stages from registration to purchase

Provide additional security protection for shoppers when using the platform to prevent fraud and account takeover. Implement two-factor authentication to verify identity through preferred channels such as SMS, chat apps, voice, push notifications, or mobile identity.
Protect Customer Accounts

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